FQA

 

HOW LONG DOES IT TAKE TO GET MY NAILS SET?

A CUSTOM SET CAN TAKE UP TO 10 DAYS BEFORE IT’S READY FOR SHIPPING. ALL OUR SETS ARE HANDMADE. 

HOWEVER I DO OFFER A *RUSH MY ORDER* OPTION UNDER *EXTRAS* COLLECTION THAT WILL ALLOW YOUR NAIL SET TO BE READY WITHIN 3 BUSINESS DAYS TIME. 

 

HOW DO I KNOW MY SIZE FOR A CUSTOM SET? 

THE ONLY OPTION I OFFER IS SIZING KIT METHOD
I OFFER A FREE SIZING KIT WITH YOUR FIRST PURCHASE. 

IF YOU DONT WISH TO GO THROUGH THE PROCESS OF RECEIVING YOUR 1 SIZING KIT FIRST 2 SEND ME NAIL MEASUREMENTS 3 THEN FINALLY RECEIVE YOUR NAILS;  THEN YOU CAN CHOOSE SIZES S OR M ON YOUR FIRST ORDER OR A 20pcs SET IS ALSO AVAILABLE FOR +$20. YOU WILL RECEIVE A FREE SIZING KIT WITH ANY OF THESE OPTIONS. 



HOW DO I KNOW WHAT SIZE I AM FOR *READY TO SHIP* SETS? 

 I CURRENTLY ONLY WORK WITH SIZES S & M FOR READY TO SHIP SETS.

SIZE IS THE MOST REQUESTED. 

HOWEVER IF YOU KNOW YOUR NAIL BEDS ARE SMALLER THAN OTHERS PLEASE CHOOSE SIZE S.



WHAT’S INCLUDED WITH MY NAIL SET? 

ALL NAILS SETS INCLUDE A PREP KIT WHICH CONTAINS: CUTICLE PUSHER, FILE, BUFFER, NAIL GLUE, STICKY TABS, ALCOHOL PAD AND EASY TO FOLLOW INSTRUCTIONS ON HOW TO APPLY. 



WHAT IF I ORDERED THE INCORRECT SIZE? 

BECAUSE ALL NAILS SETS ARE ABSOLUTELY HANDMADE, I TAKE NO RESPONSIBILITY IF YOU ORDERED THE WRONG SIZE.
I HIGHLY RECOMMEND TO PURCHASE A SIZING KIT FOR A PERFECT FIT. 

 

ARE REFUNDS OR EXCHANGES ALLOWED?

NO REFUNDS OR EXCHANGES.